How To Get More Information You can order free publications and forms, ask tax questions, andget more information from the IRS in several ways. By selecting themethod that is best for you, you will have quick and easy access totax help. Free tax services.To find out what services are available, get Publication 910,Guide to Free Tax Services. It contains a list of free taxpublications and an index of tax topics. It also describes other freetax information services, including tax education and assistanceprograms and a list of TeleTax topics. Computer: Personal computer. With your personal computer andmodem, you can access the IRS on the Internet atwww.irs.ustreas.gov. While visiting our Web Site, you canselect: Frequently Asked Tax Questions to find answers toquestions you may have. Fill-in Forms to complete tax formson-line. Forms and Publications to download forms andpublications or search publications by topic or keyword. Tax Info For You to view Internal RevenueBulletins and Cumulative Bulletins published in the last fewyears. Tax Regs In English to search regulations and theInternal Revenue Code (under the United States Code(USC)). Comments & Help to e-mail us with commentsabout the site or with tax questions. Digital Dispatch and IRS Local News Netto receive our electronic newsletters on hot tax issues andnews. You can also reach us with your computer using any of thefollowing. Telnet at iris.irs.ustreas.gov File Transfer Protocol atftp.irs.ustreas.gov Direct dial (by modem)703-321-8020 Fax: TaxFax Service. Using the phone attached to your faxmachine, you can receive forms and instructions by calling703-368-9694. Follow the directions from theprompts. When you order forms, enter the catalog number for the formyou need. The items you request will be faxed to you. Phone: Phone. Many services are available by phone.    Ordering forms, instructions, and publications.Call 1-800-829-3676 to order current andprior year forms, instructions, and publications. Asking tax questions. Call the IRS with your taxquestions at 1-800-829-1040. TTY/TDD equipment. If you have access to TTY/TDDequipment, call 1-800-829-4059 to ask taxquestions or to order forms and publications. TeleTax topics. Call1-800-829-4477 to listen to pre-recordedmessages covering various tax topics. Evaluating the quality of our telephone services. Toensure that IRS representatives give accurate, courteous, andprofessional answers, we evaluate the quality of our telephoneservices in several ways. A second IRS representative sometimes monitors livetelephone calls. That person only evaluates the IRS assistor and doesnot keep a record of any taxpayer's name or tax identificationnumber. We sometimes record telephone calls to evaluate IRSassistors objectively. We hold these recordings no longer than oneweek and use them only to measure the quality of assistance. We value our customers' opinions. Throughout this year, wewill be surveying our customers for their opinions on ourservice. Walkin: Walk-in. You can walk in to many post offices,libraries, and IRS offices to pick up certain forms, instructions, andpublications. Also, some libraries and IRS offices have: An extensive collection of products available to print froma CD-ROM or photocopy from reproducible proofs. The Internal Revenue Code, regulations, Internal RevenueBulletins, and Cumulative Bulletins available for researchpurposes. Envelope: Mail. You can send your order for forms, instructions,and publications to the Distribution Center nearest to you and receivea response 7 to 15 workdays after your request is received. Find theaddress that applies to your part of the country. Western part of U.S.: Western Area Distribution Center Rancho Cordova, CA 95743-0001 Central part of U.S.: Central Area Distribution Center P.O. Box 8903 Bloomington, IL 61702-8903 Eastern part of U.S. and foreign addresses: Eastern Area Distribution Center P.O. Box 85074 Richmond, VA 23261-5074 CD-ROM: CD-ROM. You can order IRS Publication 1796, FederalTax Products on CD-ROM, and obtain: Current tax forms, instructions, and publications. Prior-year tax forms, instructions, and publications. Popular tax forms which may be filled in electronically,printed out for submission, and saved for recordkeeping. Internal Revenue Bulletins. The CD-ROM can be purchased from National Technical InformationService (NTIS) by calling 1-877-233-6767or on the Internet at www.irs.ustreas. gov/cdorders.The first release is available in mid-December and the final releaseis available in late January.