| 10 Questions on E-Commerce
A user-friendly intro to e-commerce and its uses; covers online transaction safety, technology standards, barriers, terminology and how small businesses can benefit Access Minnesota Main Street Electronic Commerce Curriculum - new
Comprehensive, multi-section series that teaches business owners how to use the net as a research tool, the process of web site planning, promotion techniques and incorporating the net into a business plan All Visitors Are Not Created Equal (PDF)
Knowing online consumer segments and how to attract them are key (from McKinsey Marketing Practice) An E-Team is the Key Behind Any Successful E-Business - new
If your e-business strategy is to "leave it all up to the technology guy," you might as well plan for failure. This articles explores considerations for putting together your web development team. Build and House Your Small Business Web Site
Great free service to build, serve and market your web site; no HTML or graphics knowledge needed. Add-ins for e-commerce, domain name and more available at discounted rates. Choosing a Webmaster - new
There's more to webmastering than knowing HTML. Learn how to find and judge a good webmaster before you make the online jump. Crash Course in E-Commerce
Is your small business ready for e-commerce? Article includes action steps and resources. Cybersquatters Got Your Name?
Being master of a domain name can be problematic; what you must do to protect it and avoid infringing on other businesses Don't Get Stung by 'Net Fraud
This Fortune Small Business article covers the problem with phony credit card data for those who sell online and steps to take to avoid it EBusiness Illuminator
Online business resources and solutions from Internet.com EC-101
Informative briefs on usability, design, servers, affiliate programs, search engine submission and more ECRC
Electronic Commerce Resource Centers serve as a catalyst for a vast network of small- and medium-sized enterprises to adopt electronic commerce, using advanced electronic commerce technologies to provide federal organizations with low-cost, high-quality products, goods, and services. E-Commerce Assessment Tool
From the Arkansas SBDC, this Internet Readiness Assessment Tool is a short quiz that provides a free online report assessing your company's readiness to engage in internet commerce E-Commerce: Running the Store
Tips for providing customer service to cybershoppers E-Commerce Times: Small Business Advisor
This section of the E-Commerce Times addresses the issues that concern small business owners; site includes current news stories and special features. EC Tips Archives
Internet.com's e-commerce tips archive Electronic Commerce Guide
Internet.com's e-commerce guide includes regular articles, tips, trends, news and advice If You Publish It, Will They Come?
Nolo.com's tips on building a loyal audience for your web site Internet & Online
Link to the Internet section in the Computing & Information Technology area of the Business Library Law and the Web
CNet's article about copyright, trademark and libel law and how they apply to web site content NetMechanic: Power Tools for Your Web Site  - new
Tools to find web site coding errors (HTML Toolbox), optimize slow loading graphics (GIFBot), promote your site (Search Engine Power Pack/Starter) and more. Online Auctions are an Excellent Way to Test Products - new
Explore a great method for test marketing products—online auctions! Planning for Electronic Commerce: Business Issues (PDF)
Solid guidelines and checklists to review before you start your online enterprise; includes project review, market, defining your offer, business processes (banking, fulfillment and call servicing) and the network (from Textor Webmasters) b&b hotels Ennis dealsSearch Engine Watch
Site researching how search engines work and offering tips on how to submit URLs, use HTML metatags and boost placement Tax on Internet Sales
Nolo.com's info on internet sales tax: who pays it, who doesn't and why it makes a difference to state governments and brick-and-mortar retailers The Six Basic Types of E-Shoppers
E-Commerce Times' news story or "study guide" to the six basic types of online shoppers and the tools needed to get their business Trends Archives
Internet.com's ongoing archive of opinions and trends surrounding e-commerce The Best and Worst of E-Com
Article on important e-commerce success basics with examples; marketing, customer service and fulfillment are covered Web Marketing: Getting Them & Keeping Them - new
Strategies for getting visitors to return to your web site and gaining customer loyalty Web Promotion Tips
The Internet Marketing Center's articles on web page design, search engines, merchant accounts, statistics and affiliate programs Webtools
Advice, reviews and links to tools for web professionals What's Really Required to Start an Online Home Business?
Summary of resources and abilities needed to launch an internet business Recommended Reading cover
Making Money in Cyberspace A comprehensive guide that tells you all you need to know about starting and maintaining a successful online business from scratch--or taking your current business online. Presented in a non-technical manner; includes interesting case studies. Order it here. Add email to your web site | 
